Property
Maintenance
Reactive repairs, planned maintenance contracts, and 24-hour emergency call-outs for landlords, property managers, and homeowners across London and Hertfordshire.
24/7 Emergency Response Times
Target response times from your call to engineer on site — London and Hertfordshire
Response times are targets, not guarantees. Actual response may vary based on location, time of day, and engineer availability.
Property Maintenance Services
From emergency call-outs to planned maintenance contracts, TCM Building provides a complete property maintenance service for landlords, homeowners, and commercial clients.
24-Hour Emergency Call-Out
Round-the-clock emergency response for burst pipes, boiler failures, electrical faults, roof leaks, and structural damage. We aim to be on site within 2 hours.
Planned Preventive Maintenance
Scheduled maintenance programmes for landlords and property managers — annual inspections, gutter clearing, boiler servicing, and fabric maintenance to prevent costly reactive repairs.
Reactive Repairs
Fast-response repairs for all building fabric issues — leaking roofs, broken windows, damaged doors, plumbing leaks, electrical faults, and general wear and tear.
Void Property Maintenance
Full void property services for landlords — cleaning, repairs, redecoration, and compliance checks between tenancies to minimise void periods and maximise rental yield.
Residential Property Maintenance
Ongoing maintenance for homeowners — from annual gutter clears and roof inspections to kitchen and bathroom repairs, carpentry, and decorating.
Commercial Property Maintenance
Planned and reactive maintenance for commercial properties, offices, retail units, and HMOs. We provide SLA-backed response times for commercial clients.
Keeping Your Properties Compliant & Profitable
TCM Building works with landlords across London and Hertfordshire to maintain their properties, minimise void periods, and stay compliant with the Landlord and Tenant Act, Housing Health and Safety Rating System (HHSRS), and local authority requirements.
Annual Property Inspection
Comprehensive inspection of all building fabric, services, and compliance items. Written report with prioritised action list and cost estimates.
Gutter & Drainage Maintenance
Annual gutter clearing, downpipe flushing, and drainage inspection. Prevents water ingress, damp, and structural damage.
Void Property Turnaround
Full void property service — cleaning, repairs, redecoration, and compliance checks (gas safety, EICR, EPC) to minimise void periods.
HMO Maintenance Contracts
Dedicated maintenance contracts for HMO landlords — regular inspections, reactive repairs, and compliance management across multiple properties.
Damp & Condensation Treatment
Diagnosis and treatment of damp, condensation, and mould — a common issue in rental properties that can affect tenant health and trigger enforcement action.
Section 11 Compliance Repairs
Landlord's repairing obligations under Section 11 of the Landlord and Tenant Act 1985 — structure, roof, external walls, drains, gutters, and services.
Maintenance Plans
Choose the plan that suits your property portfolio. All plans include access to our 24/7 emergency call-out service.
Pay-As-You-Go
Reactive repairs and emergency call-outs billed per job. No commitment, no monthly fee.
- 24/7 emergency call-out
- Reactive repairs
- Free site visit & quote
- No monthly fee
Landlord Care Plan
Planned maintenance programme for landlords with 1–5 properties. Includes annual inspection and priority response.
- Annual property inspection
- Priority 4-hour response
- 10% discount on all repairs
- Annual gutter clear included
- Compliance check included
- Dedicated account manager
Portfolio Plan
Tailored maintenance contracts for landlords with 5+ properties or commercial property managers.
- SLA-backed response times
- Monthly reporting
- Dedicated site manager
- Bulk discount on repairs
- 24/7 emergency line
- Compliance management
What Our Clients Say
"I have three rental properties in Borehamwood and TCM look after all of them. When a tenant reported a burst pipe at 11pm, they were on site within 90 minutes. Absolutely invaluable service for any landlord."
"We manage a portfolio of 12 HMOs across East London and Hertfordshire. TCM's maintenance contract has saved us thousands in reactive repairs and our void periods have dropped significantly since we started using their annual inspection service."
Related Services & Information
Dedicated emergency page with immediate call-out information.
Insurance-managed restoration after fire or flood damage.
Structural damage, subsidence, and RSJ installation.
15+ years experience, Checkatrade verified, fully insured.
Property Maintenance FAQs
Property Emergency?
Call our 24/7 emergency line now. We aim to be on site within 1–2 hours across London and Hertfordshire.
07305 121634Landlord Maintenance Contract
From £49/month per property. Annual inspection, priority response, and 10% discount on all repairs.
Enquire About a ContractAs a property owner, you know the constant juggle of keeping everything running smoothly. From unexpected leaks to routine wear and tear, maintaining your investment can feel like a never-ending task, often eating into your valuable time and peace of mind. You want your property to be safe, functional, and looking its best, but finding reliable help can be a challenge. Property maintenance, really, is about protecting your asset and ensuring its longevity. It covers everything from planned, preventative tasks like regular inspections and seasonal upkeep, to reactive repairs when something unexpectedly breaks. Think painting, decorating, plumbing fixes, electrical work, and carpentry – all the essential trades needed to keep a property in excellent condition. Why does it matter so much? Well, consistent maintenance isn't just about fixing problems; it's about preventing them. It safeguards your property's value, keeps tenants happy and secure, and ultimately saves you money by avoiding costly major repairs down the line. It gives you the confidence that your property is well-cared for, allowing you to focus on what truly matters.
You've noticed things aren't quite right with your property. Maybe there's a persistent drip, a patch of damp, or just a general feeling that things are looking a bit tired. You know you need to do something, but you're not sure where to start or what the best solution is. It's a common feeling, and recognising the need for action is the first step towards a well-maintained, problem-free property.
What You Need to Know
Proactive Planned Maintenance
Don't wait for problems to escalate. Our planned maintenance services are designed to identify and address potential issues before they become major headaches. We'll work with you to create a schedule that suits your property's needs, ensuring everything from gutter cleaning to boiler servicing is handled efficiently.
Rapid Reactive Repairs
When the unexpected happens, you need a team you can trust to respond quickly and effectively. Our reactive repair service means we're on hand to tackle emergencies like burst pipes, electrical faults, or urgent carpentry needs, minimising disruption and getting your property back to normal fast.
Comprehensive Trade Coverage
Why juggle multiple contractors when you can have one reliable team? We offer a full spectrum of property maintenance services, including expert painting and decorating, skilled plumbing repairs, certified electrical work, and precise carpentry. It's a seamless solution for all your property's needs.
Local Expertise, Trusted Service
Based in Borehamwood, we understand the specific needs of properties in Hertfordshire and the surrounding areas. Our local knowledge means we're not just a service provider; we're your neighbours, committed to delivering high-quality, trustworthy maintenance solutions right on your doorstep.
Everything Else You Should Know
One-Off Repairs vs. Planned Maintenance: Which Is Right for You?
One-off reactive repairs are appropriate for isolated incidents — a burst pipe, a broken window latch, a failed light fitting. But for landlords managing tenanted properties, or homeowners who want to protect a significant asset, a planned preventive maintenance programme delivers better value. TCM's annual maintenance plans start from £49 per month and cover scheduled inspections, gutter clearance, boiler checks, and fabric maintenance across all trades. The cost of a planned programme is typically recovered within the first year by avoiding a single emergency call-out, which averages £350–£600 for a plumbing or electrical emergency.
Landlord Compliance: What You Are Legally Required to Maintain
Landlords in England have specific statutory obligations under the Landlord and Tenant Act 1985, the Housing Health and Safety Rating System (HHSRS), and the Homes (Fitness for Human Habitation) Act 2018. These require landlords to maintain the structure and exterior of the property, keep installations for water, gas, electricity, and sanitation in repair and proper working order, and ensure the property is free from Category 1 hazards. Gas Safety Certificates (annual), Electrical Installation Condition Reports (every five years), and working smoke and carbon monoxide alarms are mandatory. TCM's landlord compliance packages cover all of these requirements under a single annual contract, with documented evidence provided for each inspection.
Response Tiers: Matching the Response to the Urgency
Not every maintenance issue requires an emergency call-out. TCM operates three response tiers: Emergency (within 2 hours) for active water ingress, total loss of heating in winter, electrical faults presenting a safety risk, or structural damage; Priority (within 24 hours) for partial heating loss, isolated plumbing leaks, roof tile displacement, or failed door security; and Planned (within 5 working days) for cosmetic repairs, routine replacements, and scheduled maintenance items. Matching the response tier to the actual urgency avoids unnecessary out-of-hours call-out charges and keeps maintenance costs predictable.
Multi-Trade Capability: Why It Matters for Property Maintenance
Most property maintenance issues involve more than one trade. A leaking flat roof may require a roofer to repair the membrane, a plasterer to make good the ceiling below, and a decorator to finish. A bathroom leak may need a plumber, a tiler, and a carpenter. Coordinating multiple contractors multiplies cost, extends timescales, and creates gaps in accountability. TCM's in-house team covers roofing, plumbing, electrical, carpentry, plastering, and decorating — all under a single contract with a single point of contact and a single guarantee.
Where We Deliver Property Maintenance
TCM Building & Maintenance is based in Borehamwood and serves Hertfordshire, North London, and the surrounding area. Each location page covers planning authority details, property types, and local considerations specific to that area.
Our home base. Fast response times across the whole town.
Serving Radlett's conservation areas and Green Belt properties.
Covering Bushey, Bushey Heath, and the surrounding Hertsmere area.
Serving Potters Bar, Brookmans Park, Northaw, and Cuffley.
Full coverage across Watford and the Three Rivers district.
Experienced in St Albans conservation areas and listed buildings.
Covering Hatfield, Welham Green, Birchwood, and Old Hatfield.
Specialists in the WGC Conservation Area's Arts and Crafts properties.
Serving all parts of the London Borough of Barnet.
Covering Edgware, Canons Park, Burnt Oak, and Queensbury.
Serving Stanmore, Harrow Weald, Belmont, and the surrounding area.
Not sure if we cover your area? Call 07305 121634 — we serve a wide area across Hertfordshire and North London.